Shipping policy

CFJ ASHLEY, INC.
SHIPPING & DELIVERY POLICY
Effective Date: August 9, 2026 Website: nx2eid-yz.myshopify.com
Industry Niche: Lighting & Fixtures Contact Email: OrganRohaska6213@outlook.at

SAFE & RELIABLE LIGHTING SHIPPING: At CFJ ASHLEY, INC., we take utmost care in packaging and delivering our delicate
lighting products and fixtures. Every shipment is reinforced with specialized foam inserts and protective boxing to ensure your lights
arrive safely and intact.
1. ORDER PROCESSING TIME
All orders are processed and prepared for dispatch within 1 to 3 business days (excluding weekends and major holidays) after
receiving your order confirmation email. You will receive another notification with tracking details when your order has shipped.
Standard Items: Processed in 1-2 business days.
Oversized / Heavy Fixtures (e.g., Large Chandeliers): Require extra inspection and reinforced packaging, processing in 2-3
business days.
2. SHIPPING RATES & ESTIMATED DELIVERY TIMES
We offer standard and expedited shipping options. Estimated delivery times begin from the date of dispatch:
Shipping Method Estimated Delivery Time Shipping Cost
Standard Ground Shipping 5 - 8 Business Days Calculated at Checkout (Free on orders over $99)
Expedited Shipping 2 - 4 Business Days Calculated at Checkout based on weight & size
Freight / LTL (Large Chandeliers) 7 - 12 Business Days Custom rate calculated at Checkout
3. ORDER TRACKING
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to
check its status. Please allow up to 24 hours for the tracking information to become active in the carrier's system.
4. SPECIAL HANDLING FOR FRAGILE LIGHTING & GLASS
Due to the fragile nature of glass shades, bulbs, and intricate metalwork, we utilize multi-layer protective packaging. Please inspect
all outer packaging upon delivery before signing or accepting freight deliveries.
5. DAMAGES & MISSING PARTS DURING TRANSIT
If your package arrives with visible damage or if components (such as glass globes or hardware) are damaged or missing:
Take clear photos of the damaged outer box and the broken item.
Contact us at OrganRohaska6213@outlook.at within 7 days of delivery.
We will send a replacement fixture or replacement parts at no additional charge.
6. ADDRESS ACCURACY & UNDELIVERABLE PACKAGES
Please double-check your shipping address prior to placing an order. CFJ ASHLEY, INC. is not responsible for orders shipped to

incorrectly provided addresses. If a package is returned to us due to an insufficient address, the customer will be responsible for re-
shipping fees.

7. CONTACT INFORMATION
If you have any questions regarding your shipment, transit status, or delivery, please reach out to our support team:
Company Name: CFJ ASHLEY, INC.
Mailing Address: 4250 LAKESIDE DRIVE, SUITE 300 JACKSONVILLE, FL 32210, United States
Customer Support Email: OrganRohaska6213@outlook.at
Official Store URL: http://nx2eid-yz.myshopify.com/